If your order is coming from multiple locations, you should expect separate packages which may arrive at different times. Check your order paperwork and online for further details on all items of your order.
You can check expected delivery times here -
Always check your tracking to see if there have been any delays in transit.
A guide to tracking your order is available here -
If the elapsed time exceeds 24 hours beyond the estimated delivery period indicated in your tracking information, please contact our Customer Care Team via
Email: customer.services@barkersonline.co.nz,
Phone: 09 304 2776
Or Live Chat, via the chat bubble below.
Delivered to the wrong location:
If your item tracking says delivered, but you have not received your order, please contact us.
We will investigate with the relevant Courier service to arrange a solution ASAP.
If you have lodged an investigation, please let us know your case number so we don't double up our investigation efforts.