For our Platinum members, we provide complimentary shipping for all New Zealand deliveries.
For other members and guest users, we provide the benefit of FREE Shipping for all New Zealand orders that total $99 or more.
For New Zealand orders under $99, a non-refundable delivery charge of NZD$7.50 will apply.
Our delivery timeframe is one working day within New Zealand (+2 business days for rural) provided that the order is placed prior to noon (NZST) on weekdays, excluding public holidays.
It is important to note that all stated delivery times are approximate and subject to variations.
Furthermore, please be aware that if your ordered items are not all available in a single location, your order may be divided into separate shipments. This information will be clearly communicated to you through the dispatch notifications you receive.
*PLEASE NOTE: Overnight delivery applies to orders placed before 2 pm Monday to Thursday. Orders placed on Fridays may not arrive until the following Monday, depending on your local weekend delivery schedules. Weekend orders are processed on a Monday. Orders placed during large-scale events like VIP days, Black Friday, Boxing Day etc may experience delays.
*Rural addresses may fall outside of the overnight delivery timeframe.
Occasionally external factors may mean your order does not arrive in the above timelines. We will endeavour to contact you as soon as possible if a delay with your order occurs