Returns Policy
At Barkers, we accept returns or exchanges on all purchases that comply with our returns policy. Please note that the following items are excluded: Underwear, toiletries, grooming products, gift cards and facemasks.
Condition of Items:
All returned items must be in their original, unwashed condition, with all labels and swing tags still attached.
Please be aware that items that have been worn, damaged, or altered cannot be exchanged or refunded. This includes any products that have been washed or had their tags removed.
If you receive a faulty item, we will fulfil our obligations under the Consumer Guarantees Act, offering remedies such as repairs, refunds, exchanges, or store credits. We offer a 30-day returns period for all orders.
Returns are processed via post and must be sent to our local Australian returns address.
Once your return has been received, please allow up to 5 business days for it to be processed.
Returns address
2SA Fulfilment Specialists
391 Park Road Regents Park NSW 2143
Contact number: +61 291 396 925
How to Start a Return
Begin your return process through our returns portal:
https://barkersclothing.aftership.com/
Step-by-Step Returns Process
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Enter your Alt Order number and the email address used for purchase, then click "Find your order."
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Select the item you wish to return and click "Next."
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Choose a reason for the return and specify your preferred resolution.
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Wait for our team to approve your request—you’ll receive return details via email.
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Review your return details and click "Submit."
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Once accepted, you will receive email updates on your return progress.
Reach out to our team if you need help with anything else: Contact Us